Cookie Policy
Effective Date: April 2026
This Cookie Policy ("Cookie Policy") explains how cookies and similar technologies are used on www.pacha.com and any affiliated websites used to promote, manage, or provide services for Pacha venues (the "Website").
Depending on the services accessed, personal data collected through cookies may be processed by Universo Pachá, S.A., a company registered in Spain, and/or AG Acquisition 1, LLC d/b/a Pacha New York, or other affiliated entities operating Pacha-branded venues (collectively referred to as "Pacha," "we," "us," or "our"), each acting as a data controller in accordance with applicable law.
This Cookie Policy should be read together with our Privacy Policy and Website Terms and Conditions, which explain how we process personal data and govern use of the Website.
1. WHAT ARE COOKIES
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites function properly, improve performance, enhance security, and provide information to website operators about how the website is used.
Cookies may be:
Session cookies
These expire when you close your browser.
Persistent cookies
These remain on your device for a defined period or until deleted.
Cookies may also be set by:
First-party cookies — set by us
Third-party cookies — set by service providers or partners
2. HOW WE USE COOKIES
We use cookies and similar technologies for the following purposes:
To ensure the Website operates securely and efficiently
To remember user preferences and settings
To analyze website usage and performance
To detect fraud or security incidents
To support marketing and advertising activities (where consent is provided)
To manage ticketing, reservations, and customer interactions
To comply with legal and regulatory requirements
We do not use cookies to collect sensitive personal information without your explicit consent.
3. TYPES OF COOKIES WE USE
The Website uses the following categories of cookies:
Essential Cookies
These cookies are necessary for the Website to function and cannot be disabled. They enable core features such as:
Security and fraud prevention
Network management
Page navigation
Session management
Website functionality
Legal basis: Legitimate interest
Analytics Cookies
These cookies help us understand how visitors use the Website so we can improve performance and user experience. Examples include:
Page visits
Navigation patterns
Device and browser information
Error monitoring
Legal basis: Consent
Functional Cookies
These cookies remember user preferences to improve usability. Examples include:
Language selection
Location preferences
Display settings
Legal basis: Consent
Marketing and Advertising Cookies
These cookies may be used to deliver relevant advertising and measure marketing effectiveness. Examples include:
Social media integration
Advertising performance tracking
Audience measurement
These cookies are used only where you provide consent.
Legal basis: Consent
4. THIRD-PARTY COOKIES
We may use third-party service providers who place cookies on the Website to support operations, analytics, and marketing activities.
These providers may include:
Analytics providers
Ticketing platforms
Payment processors
Advertising networks
Social media platforms
Website hosting providers
Security and fraud prevention services
Third-party providers may act as independent data controllers and are responsible for their own privacy practices. We encourage users to review the privacy policies of those providers.
5. COOKIE RETENTION PERIOD
Cookies will be stored only for as long as necessary to fulfill their purpose.
Typical retention periods are:
Session cookies:
Expire when the browser is closed
Persistent cookies:
Up to 12–24 months
Security and fraud prevention cookies:
May be retained longer where necessary to comply with legal or regulatory requirements.
6. YOUR COOKIE CHOICES
You can manage your cookie preferences at any time. You may:
Accept all cookies
Reject non-essential cookies
Customize cookie settings
Withdraw consent at any time
You can adjust your preferences through:
The Cookie Preference Center available on the Website.
You may also manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.
7. LEGAL BASIS FOR COOKIE PROCESSING
We rely on the following legal bases:
Essential cookies:
Legitimate interest in operating and securing the Website
Analytics, functional, and marketing cookies:
User consent
Where consent is required, cookies will not be deployed until consent is provided.
8. INTERNATIONAL DATA TRANSFERS
Information collected through cookies may be transferred to and processed in countries outside your country of residence, including:
United States
European Union
United Kingdom
We implement appropriate safeguards to protect personal data, including:
Standard Contractual Clauses
Contractual data protection measures
Security controls
9. RIGHTS OF USERS
Depending on your location, you may have rights regarding personal data collected through cookies, including:
Access
Correction
Deletion
Restriction of processing
Objection to processing
Withdrawal of consent
Requests may be submitted using the contact details provided in our Privacy Policy.
10. ADDITIONAL RIGHTS FOR U.S. RESIDENTS
Residents of certain U.S. states may have additional rights regarding personal information collected through cookies. These rights may include:
The right to request information about data collected
The right to request deletion of personal information
The right to opt out of certain tracking or targeted advertising
We do not sell personal information as defined under applicable U.S. privacy laws.
11. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in:
Legal requirements
Technology
Business operations
Updates will be posted on the Website with the revised effective date. Continued use of the Website after changes are posted constitutes acceptance of the updated Cookie Policy.
12. CONTACT INFORMATION
If you have questions about this Cookie Policy or how cookies are used, you may contact:
Data Protection Officer
Universo Pachá, S.A.
Avenida Ocho de Agosto, número 27
07800 Ibiza, Spain
Email:
privacy@pacha.com